ixHello Employee Internal Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

ixHello Employee Operational

Employee Operational

Admincenter Operational

Browserwebsite Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov `10`, `2026`

No incidents reported today.

Nov `9`, `2026`

No incidents reported.

Nov `8`, `2026`

No incidents reported.

Nov `7`, `2026`

No incidents reported.

Nov `6`, `2026`

No incidents reported.

Nov `5`, `2026`

No incidents reported.

Nov `4`, `2026`

No incidents reported.

Nov `3`, `2026`

No incidents reported.

Nov `2`, `2026`

No incidents reported.

Nov `1`, `2026`

No incidents reported.

Oct `31`, `2026`

No incidents reported.

Oct `30`, `2026`

No incidents reported.

Oct `29`, `2026`

Service Maintenance Announcement - iX Hello Employee

Completed - The scheduled maintenance has been completed.
Oct 29, 18:15 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 14:15 UTC

Scheduled - Please note that a planned maintenance activity is scheduled for the iX Hello Employee application on Oct 29, 2026 at 1.30 PM UTC. During the maintenance, the application performance might be downgraded.
This deployment is part of our continuous efforts to enhance the application's performance, stability, and user experience.
Oct 29, 14:14 UTC

Service Status: iXHello: Intermittent Login/MFA Issue

Resolved - This incident has been resolved.
Oct 29, 14:12 UTC

Investigating - We are currently experiencing an intermittent issue with 1Kosmos authentication services, which may impact users attempting to log in to applications that rely on 1Kosmos for authentication.

Users may occasionally experience login failures, MFA validation issues, or temporary difficulty accessing applications, even when using valid credentials. As the issue is intermittent, users may also be able to log in successfully on a subsequent attempt.

For awareness, the BRC Team is already engaged with the relevant stakeholders and is actively working on the investigation and resolution. We will provide further updates as more information becomes available.

Thank you for your patience and understanding.
Oct 29, 10:04 UTC

Oct `28`, `2026`

No incidents reported.

Oct `27`, `2026`

No incidents reported.